Jillian Ruggles - Our New Case Manager
We are pleased to announce that Jillian Ruggles has been hired
as Case Manager for the Southern Caledonia County area. This position supports
clients by evaluating long-term needs and providing person-centered and
lifestyle options that inform, encourage, inspire, and support older and
disabled adults to live independently and age well.
“Jillian brings a wealth of knowledge in human services that will support our
mission to help older residents find new directions to age well. We are pleased
to welcome her to the team,” said Meg Burmeister, Executive Director.
Jillian previously served as a Coordinated Entry Case Manager for Northeast
Kingdom Community Action from 2016 – 2020. In that role, she was responsible
for daily case management with clients, coordinated support with community
partners, attended trainings and conferences, resolved conflicts, and was an
advocate for clients to resolve issues relating to housing, healthcare, and
wellness.
She is a graduate of Lyndon Institute and attended Springfield College. Her
certifications include trainings in poverty, DCF mandated reporting, domestic
violence, substance abuse and treatment, motivational interviewing, and civil
rights.
