Contact Us
"I have just finished an appointment with Dawn Mitchell who helped my mother. We drove out to Island Pond and were delighted with her services. She was extremely professional, extremely warm, and knows her stuff. Having done a similar job for many, many years, I just have to tell you she was great. She was very respectful of my mother's hearing loss. She also was very respectful of listening to, and addressing, questions and responses to my mother. Thank you. Jan Caswell
The Council provides services Monday – Friday from 8:00 am – 4:00 pm. After hours, please leave a message on our HELPLINE (800) 642-5119 and we will reach out to you during our regular business hours.
If there is an emergency, please call 911.
Information &
Referral Services
At the NEK Council on Aging, our Information and Referral Specialists and Community Resource Specialists are certified to help you find answers to questions about programs and services designed for older residents, their caregivers, and for those who are disabled.
Some questions may be handled over the phone. Others are as simple as providing on-line links to determine eligibility for state and federal programs. For more complex needs, a visit with a trained options counselor can be arranged. There is no charge for this assistance.
Why not call today and start a conversation with one of our qualified specialists? Our I&R Specialists, Kim and Dawn, are both certified by the Alliance of Information and Referral Specialist which is a national accreditation.
INVITE US!
We are always interested in attending community meetings (Elks, Rotary, Kiwanis, Women's Group, etc.) to answer questions and help others learn more about the NEK Council on Aging. Give us a call! We are here to help.
The state-wide toll-free number is
1-800-642-5119
(802) 748-5182 (St. J Area)
(802) 334-2190 (Newport area)
The NEKCOA online referral is to help our community partners give us up-to-date information for an individual who may benefit from our services.
We thank you for your help.
Kim and Dawn, our Information and Referral Specialists, are certified with The Alliance of Information and Referral Systems (AIRS) is the professional membership association for community Information and Referral (I&R). AIRS is the driving force behind the delivery of quality I&R services and the sole source for standards, program accreditation and practitioner certification for the I&R sector.
Please be aware that this form is managed by our helpline staff so please do not include any personal or health-related information.
Thank you.
Contact Us!
Saint Johnsbury
Hours: 8:00 - 4:00
Appointments are Recommended
481 Summer St., Suite 101
St. Johnsbury, VT 05819
Phone (802) 748-5182
Fax (802) 473-4998
Newport
Hours: 8:00 - 4:00
By Appointment Only
Derby Time Square
5452 US Route 5, Suite A
Newport, VT 05855
Phone (802) 334-2190
Fax (802) 334-3389
