We are pleased to announce that Pam Moon has been hired as the Volunteer Enhancement Coordinator working in the St. Johnsbury office.
The new grant-funded full-time position will serve as "boots on the ground" in NEK communities to support and recruit volunteers for the NEKCOA. In addition, the position serves to support community outreach with key community partners and businesses throughout the NEK to inform and draw awareness to the role of volunteering. She will be a key member of the NEKCOA volunteer services team as the Council works to enrich its volunteer network.
Moon joins the NEKCOA from Northern Vermont Regional Hospital (NVRH) where she served as a Hospital Entrance Screener Team Leader, making sure patients, employees, and visitors followed Covid-19 guidelines. Responsibilities included setting up and organizing screening areas, assuring that staff was advised of current screening guidelines, training and communicating guidelines to staff, and overseeing visitor traffic flow in key entry areas. She worked throughout the NVRH network in the Richard Bloch Building, Corner Medical, and the main hospital campus. As Team Leader, she was responsible for composing and implementing the process and guidelines used to train inexperienced staff and assist patients and visitors. She also worked at Canterbury Inn in St. Johnsbury as a dietary and nurse's aide, activities assistant, and quarantined resident support person.
Prior to moving to Vermont to live with her sister, she collaborated with the Visiting Nurses Association of Venago County, Pennsylvania, Cranberry Place Senior Center, and Senior Manager of the Area Agency on Aging, Venago County. She has over ten years of experience in senior center management, meal site operations/data entry (ServSafe® certified), wellness programs, and volunteer support and recruitment.
“Pam’s experience with senior centers and the volunteer networks that support them was instrumental in our choice to welcome her to our team,” said Meg Burmeister, Executive Director. “In addition, we have received positive feedback from those that worked with Pam in relation to her organization and communication skills, work with volunteers, and her commitment to customer service. We are looking forward to introducing Pam to our volunteers, our key partners, and the communities we serve.”
